Conditions of Entry Daisy Hill Koala Centre

Persons entering Daisy Hill Koala Centre consent and agree to comply with all of the following Conditions of Entry.

1.  Visitor safety, security and behaviour

Management reserves the right to:

  • Deny entry to or evict, any person or visitor demonstrating flu like symptoms and/or not abiding by the conditions of the Daisy Hill Koala Centre COVID-Safe Plan and/or any Government COVID requirements, including directives issued under the Public Health Act 2005 (Qld).
  • Search any bag, eskies, pram, item of clothing for prohibited items or items that have been removed from Daisy Hill Koala Centre;
  • Confiscate items belonging to Daisy Hill Koala Centre;
  • Refuse entry to or evict any person from Daisy Hill Koala Centre who:
    • has stolen or attempted to steal items belonging to Daisy Hill Koala Centre;
    • is carrying prohibited items;
    • is deemed by management to be:
      • under the effect of alcohol of drugs;
      • acting in a way deemed harmful to wildlife;
      • acting in a disorderly, dangerous or disruptive manner; or
      • offering or attempting to sell goods or services to visitors.
  • Deny entry to or evict any person from Daisy Hill Koala Centre for any reason, including for not complying with these Conditions of Entry.

2.  Prohibited items

The following items must not be taken into Daisy Hill Koala Centre:

  • Food, drinks, alcohol or illegal substances;
  • Glassware, weapons or implements, fireworks, firearms, gel blasters, flares, laser pointers, balloons or any other object that management considers may cause harm to any person or wildlife;
  • Bicycles, roller blades, roller skates, skateboards or similar;
  • Drones, model airplanes or other electronic or motorised flying devices;
  • Dogs, cats or other domesticated animals unless the animal is an approved assistance animal.

3.  Disability access

Daisy Hill Koala Centre has ramp access to all areas. Persons with an approved assistance animal are permitted to enter Daisy Hill Koala Centre. Prior to visiting with an approved assistance animal, visitors are recommended to call ahead and advise staff of their intended visit. Visitors with approved assistance animals must also notify staff upon arrival at Daisy Hill Koala Centre. Management reserves the right to restrict access to wildlife enclosures in circumstances where there are risks to visitor safety or the welfare of wildlife or the assistance animal. For more information, please refer to the Queensland Parks and Wildlife Service Visitor Management Operational Policy – Assistance animals in QPWS managed areas (PDF, 405.0KB) .

4.  Wildlife and exhibits

The following must be observed at times:

  • Stay on the designated boardwalks and paths;
  • Do not run;
  • Keep noise to a minimum;
  • Do not enter, reach into or throw any item into an exhibit or enclosure;
  • Do not touch, feed or throw any item at the wildlife;
  • Do not enter any closed off or off-limits area;
  • Do not climb over or stand on any railings, balustrades, bench seats or exhibits;
  • Observe and follow all notices and signs;
  • Follow the instructions of Queensland Government staff, including Rangers and Wildlife Officers; and
  • Use the hand sanitizer and water bubblers responsibly; and
  • Maintain social distancing and keep 1.5 meters away from other people.

5.  Minimum dress standard

Clothing and footwear must be worn at all times within Daisy Hill Koala Centre.

6.  Smoking

Smoking is not permitted in Daisy Hill Koala Centre.

7.  Cleaning, damage and incidents

The following must be observed at all times:

  • Daisy Hill Koala Centre is to be left clean and tidy.
  • There are no rubbish bins in Daisy Hill Koala Centre or Daisy Hill Conservation Park. Help protect our parks and the health of our wildlife by taking your rubbish home with you.
  • Any incidents or property damage must be reported immediately to Queensland Government staff.

8.  Closed Circuit Television (CCTV) surveillance systems

Daisy Hill Koala Centre is fitted with CCTV surveillance systems and persons may be filmed, including upon entry and exit. The following conditions apply:

  • CCTV surveillance is only used for the purposes of:
    • monitoring behavior to ensure visitor and staff security and safety;
    • where deemed appropriate, to monitor activities conducted or performed within Daisy Hill Koala Centre.
  • Footage collected will not be accessed, used or disclosed to any external agency or organisation except where the disclosure is authorised or required by law or with your consent.
  • CCTV surveillance footage is used and kept in accordance with the Public Records Act 2002 (Qld) which is generally between 25 and 90 days or whenever the business use ceases.

9.  Cameras and recording devices

The following must be observed at all times:

  • To ensure privacy is maintained, cameras (including mobile phone cameras with camera interfacing) must not be used in any toilet or changing facility.
  • Commercial photography or filming is not permitting without prior written approval from management.

10.  Vehicle entry

The following must be observed at all times:

  • Visitors must park their vehicles in the designated public car parks.
  • Visitor parking in the staff car park is not permitted.
  • Only authorised and emergency vehicles are permitted on the management roads within Daisy Hill Conservation Park.
  • Visitors are not permitted to use the management road between the staff car park and Daisy Hill Road.
  • Buses must park in the designated bus car park area. Buses are permitted to drop off visitors in public car park one before proceeding to the designated bus car park area.
  • Visitor vehicles that are broken down or require towing must be repaired or removed at the visitor’s own expense.

11.  Children

Persons under the age of 15 years must be accompanied by ‘a responsible person’. The responsible person must be over 18 years of age and must maintain effective control and care of the minor at all times whilst in Daisy Hill Koala Centre.

12.  Visitors use Daisy Hill Koala Centre at their own risk

Persons entering Daisy Hill Koala Centre and using its facilities do so at their own risk, and are responsible for ensuring the security of any personal items brought into Daisy Hill Koala Centre, at all times.

To the extent permitted by law, the State of Queensland is not responsible (including for negligence) for:

  • any personal injury or other loss sustained by persons; or
  • any damage to, loss or theft of any personal items.

13.  Daisy Hill Conservation Park

Daisy Hill Koala Centre is located within Daisy Hill Conservation Park, which is managed by Queensland Parks and Wildlife Service in accordance with the Nature Conservation Act 1992 (Qld). Persons entering Daisy Hill Koala Centre and Daisy Hill Conservation Park must refrain from undertaking unauthorised activities and comply with the Nature Conservation Act 1992 (Qld) at all times.