Paper waste tracking certificates—email submission

The department is continuing to provide customers with choices for the way they submit waste tracking infromation. Customers who complete paper waste transport certificates to record a transportation of waste can choose to email scanned copies to the department (instead of posting).

How do you do this?

Complete single waste paper certificates as per your current process. You can continue to submit via post or alternatively you may scan a copy of the paper waste transport certificate and email directly to the department at waste.certificates@des.qld.gov.au. Scanned images must meet the following requirements:

Certificate colour Resolution (DPI) File format Colour scale Approximate file size for 20 certificates, recommended resolution (guide only)
Pink 400 TIFF (Tagged Image File Format) Black & white / line art only (no colour or photo quality) 5MB
White 400 TIFF (Tagged Image File Format) Black & white / line art only (no colour or photo quality) 4MB

The maximum file size for attachment(s) to the email is 15MB. Attachments are not to be compressed or ‘zipped up’ and must be in the TIFF format.

The word ‘Certificates’ is required in the subject field of the email, e.g. ‘Certificates’ or ‘Waste certificates’ or ‘Company name waste certificates’

If the file does not meet the above requirements you will be required to send in the hard copy originals to the department.

It should be noted that if you choose to email the paper waste transport certificate to the department, you are still required to keep the hard copy paper waste transport certificate (pink copy and white copy) for at least 5 years.