COVID-19 information for environmental authority holders

We recognise that regulated industries are facing significant challenges in responding to the COVID-19 pandemic.

At this time, all companies and individuals must comply with the directives of the Chief Health Officer.

Regulated industries are reminded that the requirement to be appropriately licensed and comply with obligations regarding general environmental duty under the Environmental Protection Act 1994 continues.

What the department is doing

The department is continuing to deliver its core compliance services in line with the latest health advice and will continue to implement its risk-based regulatory approach focussing on environmental harm and serious non-compliance.

We are also working with a number of industry stakeholders, other government agencies and community groups in an effort to understand and resolve emerging COVID-19 issues and provide additional guidance, resources and tools to support environmental authority holders.

Working with you

The department will consider the circumstances of operators as part of its existing discretion when making enforcement decisions.

If you are concerned about potential compliance issues as a result of the COVID-19 response, you should complete the COVID-19 related compliance issue notification form (DOCX, 98.1KB) and email it to

If the department requires further information after receiving the form, an officer will contact you within 10 business days.

If the matter is urgent please contact the department on 1300 130 372 (option 2).

Information resources

For the latest information about the Queensland Government’s COVID-19 response visit