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Online waste tracking tutorial material

Become a Connect Customer

Register as a Connect customer today to start enjoying the department’s new online services.

Further information regarding your waste tracking obligations can be found on the Business and industry portal.

How to lodge part 1 of a waste transport certificate (generator)

  1. Log in to Connect.
  2. Click on the actions tab.
  3. Click on ‘Notify of part 1 of a waste transport certificate’.
  4. Complete the form.
  5. Complete the declaration.
  6. Select payment method.
  7. Submit the certificate.

How to lodge part 1 of a waste transport certificate (generator) (PDF, 371K).

How to lodge part 2 of a waste transport certificate (transporter)

  1. Log in to Connect.
  2. Click on the actions tab.
  3. Click on the action called ‘Notify of part 2 waste transportation’.
  4. Enter the waste transport certificate reference number.
  5. Complete the form.
  6. Complete the declaration.
  7. Submit the certificate.

How to lodge part 2 of a waste transport certificate (transporter) (PDF, 214K).

How to lodge part 3 of a waste transport certificate (receiver)

  1. Log in to Connect.
  2. Click on the actions tab.
  3. Click on the action called ‘Notify of part 3 waste received’.
  4. Enter the waste transport certificate reference number.
  5. Complete the form.
  6. Complete the declaration.
  7. Submit the certificate.

How to lodge part 3 of a waste transport certificate (receiver) (PDF, 211K).

How to replicate part 1 of a waste transport certificate

  1. Log in to Connect.
  2. Click on the records tab.
  3. Click on the record category called ‘Waste transport certificates’.
  4. Locate and open the waste transport certificate record that you wish to replicate.
  5. Click on ‘part 1’.
  6. Click on ‘replicate waste tracking certificate’.
  7. Fill out the form.
  8. Complete the declaration.
  9. Select payment method.
  10. Submit the certificate.

How to replicate part 1 of a waste transport certificate (PDF, 297K).

  1. Log in to Connect.
  2. Click on the actions tab.
  3. Click on the ‘Notify of part 1 waste generation’ action.
  4. Indicate that you are a ‘Transporter acting as agent’.
  5. Fill out the ‘Waste Transport Certificate (generator)’ form.
  6. Complete the declaration.
  7. Click on ‘start a manifest’.
  8. Click on ‘continue manifest’.
  9. Fill out the ‘Waste Transport Certificate (generator)’ form.
  10. Repeat process as many times as needed then click on ‘complete manifest’.
  11. Finalise payment.
  12. Click on ‘continue’.

How to link multiple generators to part 2 and part 3 of a single waste transport certificate (start a manifest) (PDF, 435K).

Purchase and top up online waste tracking digital books

How to purchase an online waste tracking digital book

  1. Log in to Connect.
  2. Click on the actions tab.
  3. Click on the ‘create digital book’ action.
  4. Complete the declaration.
  5. Enter the quantity of credits that you wish to purchase.
  6. Finalise payment via BPoint.

How to top up credits on your existing digital book

  1. Log in to Connect.
  2. Click on the records tab.
  3. Click on the record category called ‘waste digital books’.
  4. Click on ‘top up digital book’.
  5. Enter the quantity of credits that you wish to purchase.
  6. Finalise payment via BPoint.

How to purchase and top up an online waste tracking digital book (PDF, 346K).

How to upload and pay for a waste transport certificate bulk upload

  1. Log in to Connect.
  2. Click on the ‘actions’ tab.
  3. Click on the ‘Upload bulk waste transport certificates’ action.
  4. Indicate the number of rows that will be uploaded.
  5. Upload the waste transport certificate bulk upload file.
  6. Finalise the payment via BPOINT.
  7. Click on ‘finish’ to complete the process.

How to upload and pay for a waste transport certificate bulk upload (PDF, 210K).

Register as a user and set up your customer account

How to register as a new user and link to a single or multiple customer accounts (PDF, 1.1M).

System navigation

How to navigate the Connect system (PDF, 476K).

How to reset forgotten password or change password

  1. Go to Connect.
  2. Read and agree to the Connect Terms of Use.
  3. Click on ‘Forgot your password’.
  4. Enter your username (i.e. your login email address).
  5. Open your email and locate the ‘password reset’ email.
  6. Click on the ‘password reset’ link in the email.
  7. Click on ‘I agree’ to accept the Terms of Use and Privacy Policy.
  8. Enter your ‘new password’ and ‘confirm new password’.

How to reset forgotten password or change password (PDF, 170K).

Last updated
21 November 2017