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Why use Connect?

Connect is the department’s new digital platform for online services and transactions that allows you to interact with the department 24/7, making it faster and easier for businesses to get on with the job.

Video transcript



Connect The Department of Environment and Heritage Protection (EHP)



The way we do business is changing



Help customers connect through a new online tool


for environmental application requirements


moving online will be

faster more efficient

available 24/7


want to move online? think about... business requirements, progress changes, cost benefits


benefits to moving online manage your info, instantly submit online, pay by credit card

and of course have 24/7 access


make the move and apply online


More to connect coming soon

How, what, get started


jump online from September to use connect


Any questions?



Queensland Government


Authorised by the Queensland Government, George Street, Brisbane

Benefits of becoming a Connect customer

Fast, efficient and 24/7 access on any device to be able to:

  • manage—contact details and business and personal information online
  • apply—submit applications and pay instantly
  • access—online lodgement, annual returns and waste transport certificates.

When to Connect?

The department’s services are coming online in stages.

If you engage with the department in relation to environmental authorities you can:

  • submit standard applications for environmental authorities, pay and receive your permit in Connect
  • submit new site specific and variation applications and pay for these applications in Connect (via credit card)
  • submit amendment applications and pay for the application in Connect (via credit card)
  • receive your permit or amended permit via email once it has been approved
  • access your annual return and invoice, and pay your invoice in Connect
  • apply to be a Suitable Operator.

If you are involved in the transportation of trackable waste you can:

If you are required to hold a wildlife or plant permit or licence you can:

Please note that if you are involved in harvesting or dealing in macropods, you will soon be able to use Connect as well.

Become a Connect customer

Register as a Connect customer today to start enjoying the department’s new online services.

As a Connect customer you are able to:


Last updated
4 October 2017