Connect
Why use Connect?
Connect is the department’s new digital platform for online services and transactions that allows you to interact with the department 24/7, making it faster and easier for businesses to get on with the job.
Video transcript
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Connect The Department of Environment and Heritage Protection (EHP) |
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EHP The way we do business is changing |
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WHY? Help customers connect through a new online tool |
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for environmental application requirements |
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moving online will be faster more efficient available 24/7 |
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want to move online? think about... business requirements, progress changes, cost benefits |
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benefits to moving online manage your info, instantly submit online, pay by credit card and of course have 24/7 access |
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make the move and apply online |
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More to connect coming soon How, what, get started |
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jump online from September to use connect |
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Any questions? Email connect@des.qld.gov.au |
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Queensland Government |
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Authorised by the Queensland Government, George Street, Brisbane |
Benefits of becoming a Connect customer
Fast, efficient and 24/7 access on any device to be able to:
- manage—contact details and business and personal information online
- apply—submit applications and pay instantly
- access—online lodgement, annual returns and waste transport certificates.
When to Connect?
The department’s services are coming online in stages.
If you engage with the department in relation to environmental authorities you can:
- submit standard applications for environmental authorities, pay and receive your permit in Connect
- submit new site specific and variation applications and pay for these applications in Connect (via credit card)
- submit amendment applications and pay for the application in Connect (via credit card)
- receive your permit or amended permit via email once it has been approved
- access your annual return and invoice, and pay your invoice in Connect
- apply to be a Suitable Operator.
If you are involved in the transportation of trackable waste you can:
- submit waste transport certificates
- submit and pay for bulk uploads of waste transportation movements at the time of submission.
If you are required to hold a wildlife or plant permit or licence you can:
- apply for various wildlife or plant related permits or licences
- complete and submit movement advices (if both parties have permits issued in Connect)
- lodge returns.
Please note that if you are involved in harvesting or dealing in macropods, you will soon be able to use Connect as well.
Become a Connect customer
Register as a Connect customer today to start enjoying the department’s new online services.
As a Connect customer you are able to:
- manage your customer account
- allow for a user to link to multiple customer accounts (whether as the administrative user or general user)
- link a user to multiple customers
- set yourself up as a general user of an agent customer and link to a customer to be able to act on their behalf.